BIRMINGHAM, ALABAMA -- Wind damage to several homes in our area, all of which had their roofs replaced by their carriers, while mine decided should be repaired and below deductible. Damages to my roof were very similar (and in one case, worse), yet my carrier decided to repair--I didn't know they sold 11 year old roof shingles?? Anyway, if you want to be protected---get insurance from somewhere else. Homeowner for 25 years and never made a claim and this is what happens when you do---you hear "sorry, you're on your own." Travelers adjuster and their roofing contractor walked all over my roof and left without even throwing a tarp down---knowing another rain storm coming within hours of their visit!
This is what you get from Travelers. Go with a real company---Farmers and MET replaced the other roofs and mine left me with no repairs, no money and no shingles in the rain!