Radio Shack Makes Life Harder for Handicapped People.
Refund - Complaint
SOUTHLAKE, TEXAS -- On 5/23/13, I tried to obtain a refund of an unopened item with the original receipt which allowed for returns until 6/3/13. Chris could not work his computer. Even though the screen showed the receipt and the item I was trying to get a refund of, he said he couldn't because I was commiting some kind of fraud. Since I had the original receipt and the unopened item, Chris could not explain what fraud I was commiting. He did offer me a store credit, which was not why I had come in. And if I were commiting some kind of fraud, I'm not sure why he would offer one!
Chris insisted (even though I'm clearly mobility challenged and cannot walk without assistance) that I go out of my way and go to another store further away for a refund. The conversation was very disjointed and it appeared he may have been under the influence of some thing that altered his faculties.