I Hate Comcast. They Take Your Money and Deliver Horrible Service
Cable TV - Complaint
PORTLAND, OREGON -- Every few months I have had problems with my cable TV service. From set top boxes that don't work to channels that just disappear.
Every time I call for service, I get to talk to someone in a foreign country. Not only I can't understand what they say, they don't know anything about my problems. Instead of sending a technician to fix my problem, to save money, they ask you to talk to a computer voice and then if you are persistance, to someone on the phone. It takes hours to reach a person and then they ask you to do things on your TV and cable box that only a technical person would know and their solutions don't work.
It has taken me 10 days and 4 different people to talk to and none have been able to help. They just resist to send a person to fix the problem. Finally they agreed to send a technician 4 days from now. That is two weeks that I will not be able to use the service that I am paying for.
They are very good in getting your money. They have all kinds of real people on the phone to get your money. But when it comes to delivering service, they are the worst. I have missed most of my favorit shows and sport events. I am trying to take them to court to get my money back. I will go back to Dish Network now in a heart beat. DO NOT USE COMCAST.