Empire Carpet Pittsburgh - Not great
PITTSBURGH, PENNSYLVANIA -- First of all 99 dollar ad that made me call in first place was very deceptive. The salesman blew it off like what would we expect for $99. Salesman also spent a lot of time criticizing my old carpet and promising that their way of installation would be far superior. Specifically I was told that the steps would not be waterfall. When the steps were finished they were in fact waterfall and the installers said of course that this was the best message and that the sales person did not know what he was talking about.
Additionally, the carpet was up for quality, and it does not feel that a pad is under it. In the end the money that I spent was definitely way over what I probably should have spent for the finished product. I wish that I would have waited until I could afford it a better product. Now I feel that I'm stuck with this for many years if it holds up. I plan to call the company back and ask them to redo the steps especially since they made such a big deal about it and put them in the same way that the previous installers did. Feeling taken advantage of in Pittsburgh.