At Home Users - Setting Up the New Computer, Including Preparation of Back Up File!
Samsung Windows 8-new computer - Compliment
SPARTA, NEW JERSEY -- Mr. James Ashley, Staples- Easy Tech Associate/ Certified On-Site Technician, helped us to set up the newly purchased Samsung Lap-Top computer having Windows-8 system. Being novice to the new Windows-8 system, we purchased the home service.
Mr. Ashley was very knowledgeable technician, and he patiently explained all the steps he was taking to assure that all set-up procedures were correctly done. He transferred all the files from the old computer, and installed the same on the new Samsung. He also helped us prepare the back-up disc, to assure that in rare situation of accidental crash, the new computer could be easily restored.
We appreciated most his patience with novice like us. We were extremely satisfied with his service.