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Value city funiture - Bolts Broke Other, Fastners Failed, Cables Broke

Customer Service
Review by shorster1000 on 2013-05-26
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
REYNOLDSBURG, OHIO, OHIO -- Couch reclining handles broke, rocker bolts broke, and fell out, left arm of rocker recliner fell off...VERY POOR QUALITY AND YOU CAN DO BETTER ELSEWHERE....I paid $1800 for a couch and chair.

If you're looking for furniture to last don't buy it here. Our last set lasted 15 years,(5 kids) at 3 years, we are throwing this junk away.
Comments:1 Replies - Latest reply on 2013-05-27
Posted by jeff on 2013-05-27:
probably why value city sells it.... a low quality place that doesnt care about customer satisfaction

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