Travelocity - They Promised to Refund My Hotel Payment, Then Later Said "Tough Luck"
Hotel Reservation - Complaint
NEW YORK, NEW YORK -- I booked a hotel that advertised that it had a pool. I got there and the pool wasn't working. So I took travelosity up on it's slogan"If it's not right we'll make it right, right now". So I asked for another Hotel, and they said OK, but I would have to pay for the new hotel up front, and that I would receive my money back, but it would take a few billing cycles. That was six months ago. Now they say I will not be receiving my money back. They wait you out and hope you go away.