DELL - Helpful in So Far as Giving Quotes
Tech Support - Complaint
SOUTH AFRICA JHB -- Bought an XPS 17 L702x laptop from Dell ... 1 month out of warranty it started overheating. now if you ask me this is just wrong as I don't "overuse" the machine also I've never really used the capacity of it's processors or gpu, yet suddenly it started overheating. After spending 2000 pounds on the machine just over a year ago they now want me to spend another 600 pounds to get it fixed.
Now I have another machine I've been using for 10 years with no issue. This and other users' forum posts lead me to believe that this is actually a fault with the machine and that if I do fix it I believe it is likely to just give me the same issue in another year or so. That said I'd like to disuade others from buying this or other machines from DELL.