Cox Communications - Customer Service So Bad - Makes You Want to Go Elsewhere
Cable - Complaint
NEW ORLEANS, LOUISIANA -- I had to call almost every three months for discrepancies in my bill. I was constantly being charged for MORE than what I was initially offered without any prior notifications. Their response was always that "the promotion that was being offered has expired." The customer service representatives are the most RUDE employees in the entire company - never giving polite responses that even 4 year olds are taught, such as "yes/no sir/ma'am." The customer service representatives also make every simple question seem like the most inconvenient requests.
I would never recommend cox service to anyone simply because speaking with their personnel is not worth it.