Correctional Billing/Evercom Complaint - How Correctional Billing/Evercom Can Control My Home Phone!!
MACUNGIE, PENNSYLVANIA -- Recently I have a sister who was picked up and is presently in a correctional institute. She kept trying to call me collect, and I know I have no block on my phone and was getting frustrated calling my phone company etc, trying to find out what's going on, I will accept her calls, but she couldn't get through. Finally a few weeks go by and I receive a call from a company to call them" about someone calling from a correctional institute, so when they called of course I stayed on the phone and pressed whatever key the automated service told me to, and low and behold I get a person, or I should say she portrayed herself at the time to be one, and she proceeded to tell me that I must" go through her company to receive any calls from my sister in Florida, and she told me to give her my credit card etc, and charged another fee of $8.00, I guess for her pocket, for "handling fees" then when she told me the amount it would cost per phone call, I asked why so much almost $30.00 a call, and my mother accepts a few calls from my sister at a third of the price I have to pay, she said "because your in pa!! And we don't have that contract yet!! I told her the wrong people are in jail, now after one week she had gotten deathly ill in jail,and tried to contact me yesterday, again today, and no calls will come through!!
So what did this company do, I can't even get a phone number for either, I called national information, no listing, I finally tried the internet, and I found them, but no phone number to call them, they have job offerings, and all the bull, but no number to contact them, first of all to all the so called human beings that work there, I wouldn't work for your company for any amount of money, because I have a heart!!! You should all be ashamed of yourselves for ripping family's off that are already dealing with their loved ones that are away, guilty or not, and for trying to break the families that are trying to be there for them, instead you are making it financially impossible, and if this is America, "where is our freedom to have control over our own home phone!!! You people do and are holding us all up for ransom, at your demand of payment to talk to out love ones, who are victims of the system!
What has happened to this country and people with no heart and no compassion, just the almighty dollar! You people from Correctional Billing/Evercom should be ashamed of yourselves and "remember it could happen to you and yours, what goes around comes around, and you think you have all the power, well think again!! Your a disgrace to the American public, "claiming to be provide a service!! A service to yourself that's about it!! And your getting away with it, well I won't quit till I write and call who I have to , to put a stop to you thieves! And I will find out how to get hold of you, even though you don't have a number posted!!
One pissed off customer