Home Depot Shipping - Shipping Is Very Slow and Cust. Srv Is Bad

Customer Service
Review by lasemwpru on 2013-05-29
Rating: StarStarEmpty StarEmpty StarEmpty Star
DANVERS, MASSACHUSETTS -- I encourage folks to find other places if they need to order online. My order has taken a very long time to arrive and when I called customer service to inquire about it, the woman was very rude. Shopping in the store is normally fine, but I'll never order from them online again.
Comments:1 Replies - Latest reply on 2013-05-29
Posted by F. on 2013-05-29:
Sounds about par for the course. A few years ago, I ordered some tile for a bathroom remodeling I was doing. I was told it would take 2 weeks for the tile to arrive. It ended up taking 8 weeks and when I did get the tile, about 60% of them were cracked or broken and had to be replaced. Curiously they we able to replace the cracked/broken ones in less than a week.

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