Factoryoutlet.com - Won't Back Up Items They Sell

dog beds - Complaint
Review by amberglo76 on 2013-05-29
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
Their website was confusing as hell ... same item# for 2 different synthetic materials. I ordered 1 type, they sent the other material. They are unable to send me the correct beds, even though I have sent the ones back that were incorrect .... they say they can't send the ones I ordered, but will NOT refund the shipping charges when it is THEIR mistake or inability to sell me what I paid for!!!

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