Sears / Whirlpool - Customer NO Service
WINSTON-SALEM, NORTH CAROLINA -- Purchased a Whirlpool GOLD bottom freezer/french door refrigerator and extended warranty. $400 warranty to extend total warranty period to 36 months. Refrigerator not cooling today. Lost all the food. Freezer still cold, so there's that. Protection agreement expired FOUR (4) days ago. Imagine that! Called Sears Customer NO Service and that is exactly what I received. NO service. Words to live by. I lost the $400 extended warranty payment + $200 worth of food + $200 (at least) repair call.
1) Never buy the extended warranty
2) Never shop at Sears
3) Never purchase a Whirlpool product
Worst experience ever.
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