Comcast Is a Fest of CRAP
Cable TV, Internet, and Phone Service - Complaint
CARNEGIE, PENNSYLVANIA -- Ok, so let me tell what a horrible experience I've had with these idiots. First of all, two months ago I mailed in a check of $85 and it got "lost" for about a month. While this was going on, Comcast blamed me for their mistake, their customer service was argumentative, and just flat out rude. Comcast then added late fees and threatened to shut off my service. I told them I'm not paying the bill twice so they could shut it off if they wanted. FINALLY the idiots found the check and it all got taken care of. But what really irritated me is Comcast didn't apologize for the mix up, didn't remove the late fees-NOTHING.
Next issue, I called Comcast about a week and a half ago to add phone service to my package and of course they tried to hit me with all the fees and crap to have someone come out to hook it up for me. I said "No thanks I can plug things into my wall by myself." So I asked them to just mail the equipment out to me. The representative told me it would be at my house in about three days, so I canceled my cell phone service that weekend thinking I would have a house phone in a few days. Little did I know Comcast would screw up something as simple as mailing me the equipment. So for a week now I haven't had a phone. I have used friends and family members phones to call and complain to Comcast about the issue, and every time they have a different excuse of why I still don't have a phone. Everyday I've been told by Comcast "Oh it will be at your house tomorrow"... It is now Thursday and their is no sign of it.
I think I'm just going too turn my cell back on and say F these losers. I tried to switch to Verizon, but they don't offer cable TV in my area. Comcast has my area of living on lock, so if people want TV they are forced to deal with Comcast... Its honestly sad, my neighbors and friends complain all the time about how horrible Comcast is. WE WANT VERIZON!!!!!