ECHO Incorporated - Excellent Warranty Service / Power Blower
Model PB-255LN - Compliment
LAKE ZURICH, ILLINOIS -- In April 2010 I purchased an ECHO Power Leaf Blower that comes with a full 5 year consumer warranty. Now three years later it died. Returned to my local dealer who determined that the flywheel was bad. This was repaired under warranty for $80.00. I was told that ECHO had a bad batch of these because they were over torqued when made. The repair lasted two weeks and it died again. I again took it back to the dealer. They determined that the repaired flywheel failed. Because it was now unrepairable they gave me a brand new upgraded model for free. This is customer service done right. ECHO stands behind their products and doesn't offer excuses when they fail.