Badcock and More - I worked as a Manager in Training for Badcock
MULBERRY, FLORIDA -- I worked as an MIT for Badcock & More Corporate for a little over 2 months. Their sales practices are misleading and they also make their managers do Unethical and Illegal things too.
Sales associates are trained to sell warranties to customers on everything they by, even though there is a manufacturer's warranty on everything. The Sales Associates are told to offer the warrenties to the customer and to tell them that their payments on the financing will not go up. They are never to tell the customer that the warranty cost will be added to their financing and cause the duration to be longer. Basically they mislead the customer into thinking that they are not going to pay any more for the warranties.
They also approve just about anyone for credit, even if the customer CLEARLY cannot afford it. I personally saw one application where they customer's income per month was $600 and it clearly stated that their rent payment was $610 per month. This person was approved for more than 2500 dollars in credit.
Sales Associates mostly work from opening to closing for 5 days each week. Most of the time, they don't take a lunch because there is only one or two sales associates in the store to deal with customers. But at the end of the week, the store manager must go into the system, called "Workforce", and adjust hours to make it look as thought the sales associates all took 30 minute lunch breaks.
The Unethical part of this is that they Take the 30 minutes a day away from the associates (who are paid hourly). They don't expand the end time by 30 minutes and keep the hours the same, they just remove that half hour and the associate never sees a dime for it, when they really worked it. This is not only Unethical, but it is also Illegal.
I spoke up and told my trainer about it and the response I got was that it was ok. I explained to him that Walmart was sued and LOST hundreds of millions of dollars for doing the same thing, but he insisted it was ok to do.
As a former Salaried mit, I cannot sue Badcock for this, but I sure do hope that one of their hourly Sales Associates see this and go to a lawyer about it.
Badcock not only misleads it's customers, but it also violates federal law by not paying their employees for every hour worked.
As an MIT, I worked for 13+ hours a day, went home to bed, woke up and went back to work. It was like that every day. They kept telling me that Badcock employees are like family, They must be as I saw them more than I saw my own wife and kids. And they kept telling me that it would get better, but yet the trainer was doing this every day. How could it get better for me when it was ALWAYS like this for him?
What a screwed up company.