Don't Trust Time Warner Cable
BROOKFIELD, WISCONSIN -- Absolutely forget about this rip off company. I know they over-charge us, but what happened to me is unacceptable. They gave first 6 months discount, $78 per month for cable, internet and phone. We used chat and took 2.5 months vacation hold. And then they charge us $358 a month after our return. The reason is we bleached certain contract and all the discounts are negated.
If you read all the fine prints on the contract, you have no problems.
Otherwise, we advice you:
1. Not to use "automatic pay. They will never refund, and say "Sorry"...
They say it is paper less and green, but reality is Greed.
2. Don't use Chat to contact with them. Those guys know nothing.
3. Customer service says only good things.
4. I recommend not to watch cable or satellite.
Simply misleading and give you false idea