Payless Car Rental Complaint - How many days between 2/21 and 2/24
LAS VEGAS, NEVADA -- Watch out for Payless Auto REntal at Las Vegas, NV airport. They have a new computer system (they claim) which doesn't know how to calculate time. I picked up a car at 2:40 PM on 2/21/06 and returned it at 2:20 PM on 2/24/06. The sign in agent handed me a receipt for an amount which looked too high to me. Upon review I found that I had been charged for 4 (FOUR) days. Do the math people. This looks like three days to me. When I pointed out the error I was told to go inside and an adjusted receipt would be printed. The clerk inside may have just arrived from Pluto because she had no idea how to recalculate. After several unsuccessful attempts I got the "Manager" to come over and get things straightened out. He said that their new system had a clock problem. He did ultimately correct my charges. Interestingly, another customer was going through the same thing at the next agent station. Could it be a built in flaw?? I don't know but I would advise being very aware of your charges. BUYER BEWARE.