Sears - Terrible Experience With Defective Stove
Stove - Complaint
PUYALLUP, WASHINGTON -- We received our range defective and should have insisted on replacement. After 60 days you have to pay a 15% restocking fee which would be over $400. We worked with Sears & A&E to try to have it replaced. After sitting on hold with Sears for over 2 hours on two separate occasions I finally called A&E and they took care of me and waived all fees. They showed customer service when Sears did not.