Walmart - Pharmacy Rudeness
Prescription and Attitudes - Complaint
SCHERTZ, TEXAS -- My husband went to refill my prescription...waited 3 hours for it...then discovered it was a more expensive brand...he told the cashier we've been getting the $10.00 prescription for over 10 years...Besides being snotty, he was told they didn't have the generic brand. He then went and talked with the pharmacist and she told him they would have it filled the next day after 2:00. We live over 15 miles from Walmart...and my husband took off from work to take care of this for me losing time besides money.
He then called me to tell me. I called the pharmacy, they had the medication there, but I had to pick it up, costing us more money and time away from my work. When I explained the situation to the pharmacist...she was okay...but when I turned to walk away and she made a face, shook her head...like I'm a nobody. I'm looking for a new pharmacy because I will never go there again to that pharmacy to get my meds. Yes, we are quite upset at the treatment we received.