Mercedes-Benz - Mercedes Is Ignoring My Repeated Calls for Information

Wheels on my 208S class Mercedes-Benz - Complaint
Review by ARAFFA777 on 2013-06-04
Rating: StarStarEmpty StarEmpty StarEmpty Star
ORLANDO, FLORIDA -- After purchasing my 208S class from Mercedes of Orlando Florida a little over two years ago the chrome AMG wheels are all. pitted and look awful. I have tried calling both the Orlando dealership and Mercedes-Benz directly about my extended warranty on this vehicle. I purchased my Mercedes with a certification from the dealership. Now my problem is being completely ignored from both parties. After being a Mercedes-Benz customer for the last 25 years I would think they would at least call me back with some sought of explanation as to why my wheels are not covered under the Mercedes warranty. I was under the impression that a certified Mercedes-Benz vehicle would have wheels that did not become all pitted in four years.

As sad as this is for me, I am beginning to think that my only recourse would be in the small claims court. I am still hoping that this will not be necessary.
Comments:2 Replies - Latest reply on 2013-06-05
Posted by Susan on 2013-06-04:
What does the extended warranty you signed state about whether or not they cover chrome wheels?
Posted by madconsumer on 2013-06-05:
are the wheels original equipment?

if not, they may not be covered under warranty.

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