Comcast (Xfinity) - Great Tech - Very Helpful - Professional / Neat / Great Job
Tech Id 0954 - Compliment
ANSONIA, CONNECTICUT -- I needed to have a phone jack installed to alleviate the cable cord from running across the entry way from my living room to my kitchen. My address is 38 Bassett St Ansonia, CT 06401. Telephone number 203-735-0210. I have been a Comcast customer since 1995.
Tech ID 0954 came to install the jack. He was absolutely great - he cleaned out all the old wires - we were able to put the modem and router near my cable box in my entertainment center. His work was impeccable. Very pleasant - made a neat clean appearance. professional - he really went above and beyond. Checked all our settings to ensure the TV's were operating efficiently. Asked if I had any questions - was there anything I needed help with.
My appt was between 1-3pm - he arrived close to 2pm - right on time - I have seen a lot of techs come and go over the years - but this one is a definite asset to your company. So often you hear only bad - I wanted to take the time today to recognize this tech because he deserves it. Acknowledged my long time loyalty to Comcast - just really a great experience.
Please extend our gratitude to him. can't say enough good things. Hopefully this will get to someone who will recognize his efforts and not just sit in a pile on someone's desk. If you would like to contact me - please call 203-305-9741. There is no greater compliment than that from a customer.
Keep him Comcast - he is truly a direct reflection of your company.
38 bassett st (2nd floor)
Ansonia, CT 06401
have a great day!!