Thrifty Car Rental - Crooks! They Over Charged and Under Deliver!
N CHARLESTON, SOUTH CAROLINA -- I scheduled a reservation for a vehicle with the intention that they were located in the airport I was arriving at. When I arrived I discovered that they in fact were NOT located in the airport as advertised. I contact them and they sent a shuttle to come pick me up. When I got there I was informed that there was a charge for the shuttle even though they failed to mention this prior.
After being hounded by the customer service lady, I was talked into buying their insurance even though I said no 3 times. Then they charged my debit card an additional $150.00 for deposit instead of having it show as a pending charge. I had to contact my bank to dispute the charge that they wanted to wait 2+ weeks to refund back to me. Someone needs to investigate this company. They are holding people's money and refunding it when they are good and ready. THEY ARE CROOKS!!!