Window World - Unsatisfied With Order and Workmanship
Doors and Windows - Complaint
GREENVILLE, SOUTH CAROLINA -- I called Window World a year ago and I had windows and doors ordered. I was told to pay half up front and then when the job is finished pay the other half. No problem. So when the doors and windows came in they came promptly to install them. Great right? Wrong. The windows were fine. The doors came in the wrong color on one side and also 1 of the doors came to open on the wrong side. Well we had to send one door back because it opened wrong. So we ended up waiting another couple months to get it. But the other doors the installers suggested to paint one side of them because we really needed them installed we didn't have functioning doors before. We had them painted and since then the paint has came off on the inside portion of the door that came factory painted. The door also will not stay shut .When the wind blows it comes open. We have called several times over the past year. They have sent out the same person twice and he tries to work on it to tell us it can't be fixed, they will order us another door. Well they ordered one they said it was ready but not painted .Then they said the painter didn't do a good job so they will have it repainted. Finally they called again to tell us they were going to install it just to cancel it again. I would not ever use this company again.