Lumber Liquidators - Bellawood Flooring Bad Hazing
Brazilian Cherry - Complaint
VIRGINIA -- We purchased Bellawood Brazilian Cherry flooring in January 2010. In 2011 the floor started hazing really bad. After cleaning the floor it didn't look like it had ever been touched because of the hazing. You can see every footprint where you walked. We notified the store where we purchased it, and they told us to deal directly with the corporate office in Virginia. We have done that and they have been fighting us for two years now. They are aware of the problem but all they want to do is send in a professional floor cleaner which will cost them only $100. After it is cleaned, they say they are done with us even if the floor still has hazing. My wife has two types of cancer and it is a shame we have to fight them plus fight for her life. This situation will probably take her sooner because of all the stress they keep her under. They do not care about you after you purchase there product. the warranty means NOTHING!!!! If you people out there care about how you spend your money wisely, RUN, RUN, RUN!!!! I am hoping to reach every person out there that I possibly can to save them from all the agony they put you through. Please be wise and LISTEN!!!!!