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Chicken Express Corporate Is a Joke!!! Rowlett Is OK

Complaint
Review by jerrydef51 on 2013-06-05
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
ROWLETT, TEXAS -- I have found that the Chicken Express in Rowlett Texas is usually pretty good; and it is the Corporate Office this Complaint is about.

My Wife likes the 4 pc Chicken Tenders as do I. Last Sunday I went in and thought I would get a 7 pc box as I was not too hungry. As they started to make it up I saw they were using the Small Gravy Bowl like in the 4 pc. I asked and they said that it is the same for 4 or 7 pc, so I said I would need some more Gravy; and that was another buck. I told them to forget it and give me a 4 pc for my wife and I would fix a Peanut Butter and Jelly sandwich at home. I talked to the Owner today and he apologized and said they should have just given me an extra gravy at no extra charge, but they were just following Corporate orders. I tried calling Corporate and there is NOT any way to do so. The WebSite says to contact the Store if there is a problem. That folks is a 'crappy corporation' in my opinion if they do NOT want to get involved.
Comments:1 Replies - Latest reply on 2013-08-01
Posted by Trish on 2013-08-01:
Yeah and try to email them the link takes you nowhere. Way to go crappy corporate.

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