Chicken Express Corporate Is a Joke!!! Rowlett Is OK
ROWLETT, TEXAS -- I have found that the Chicken Express in Rowlett Texas is usually pretty good; and it is the Corporate Office this Complaint is about.
My Wife likes the 4 pc Chicken Tenders as do I. Last Sunday I went in and thought I would get a 7 pc box as I was not too hungry. As they started to make it up I saw they were using the Small Gravy Bowl like in the 4 pc. I asked and they said that it is the same for 4 or 7 pc, so I said I would need some more Gravy; and that was another buck. I told them to forget it and give me a 4 pc for my wife and I would fix a Peanut Butter and Jelly sandwich at home. I talked to the Owner today and he apologized and said they should have just given me an extra gravy at no extra charge, but they were just following Corporate orders. I tried calling Corporate and there is NOT any way to do so. The WebSite says to contact the Store if there is a problem. That folks is a 'crappy corporation' in my opinion if they do NOT want to get involved.