Ticketmaster - Issued Tickets Not Seats Purchased
Tickets for Jackie Evancho Concert - Complaint
BALTIMORE, MARYLAND -- I purchased my tickets on line and received them the same way. I had never been in this concert hall (Myerhoff) before. The location of the seats (alphanumeric) on the issued tickets was unclear. The on-line illustration of the location of the seats to be selected was nothing like the actual layout of the hall. The seats were to be mid way back on the main floor to the left of the left hand aisle. I found we were seated to the right of the left hand aisle further back in the balcony. This was unsatisfactory. I could not rectify the problem at the time of the concert. The upset over this situation impaired my enjoyment of the concert.