Ebay - Constant Terrible Experiences
Automotive - Complaint
I recently ordered a new set of taillights for my truck. I received them and installed them, no problem. They stopped working after a week. I contacted the seller to get the ball rolling on replacing them and was informed that he was "out of stock". After trying for a week to get a return label, as his return policy stated that defective products would be replaced and shipping would be paid by him, I finally sent them back and told him the amount the shipping cost me in the hopes that he would return my money. Obviously, that wasn't the case. I have tried contacting Ebay several times and nobody seems to know how to resolve my problem.
I can't open a report because he has already refunded the money for the lights, just not the 15 bucks I paid for shipping his defective product back to him. This is the third experience I have had with Ebay with similar results. I will never again buy anything on Ebay. It is a constant hassle to get anyone to help and I often end up paying more that I would have if I had just gone to a retail store.