Hilton Honors Rewards Program
I was a gold member with Hilton Honors. I had a dispute with the supervisor regarding an issue. When I would call to make a reservation the Filipino speaking Representatives we're not very helpful to understand my needs. I've had this issue many of times. As a gold member I expected better service.
Diamond members have their own dedicated phone line why couldn't Gold members get that but we have to speak with Filipino representatives that didn't understand English.
So this supervisor took the Liberty to close my account my gold Hilton Honors account which had 75 thousand points and hoping pointer $20 1000 so you do the math.
So be careful on what you tell a Hilton Honors supervisor don't raise your voice they may suspend your gold account it cost me quite a bit to become a Gold Member and they had no regard for my account or my business. I spoke with someone from the CEO's office for Hilton Honors worldwide and they were unhelpful and they can care less somewhere along the conversation she had mentioned that I could still stay to a Hilton Hotel or a Hilton affiliated property but why would I spend good money on a program that doesn't appreciate the customers so my review of the Hilton Honors Program it sucks.
Starwood and Marriott and high it takes much better care of me I hope someone reads this from the CEO's office and someone questions that b**** and why should close my account I will never stay at a Hilton Hotel again. I will drive 50 miles out of my way in order not to stay to Hilton Hotel kiss my ass Hilton CEO 75 thousand points wasn't that easy to clean.