Hotwire-Car Rental - Bait & Switch
Dollar Car Rental - Complaint
BUFFALO, NEW YORK -- HOTWIRE advertised a special car rental deal insinuating I would be provided with a midsize.
Getting to the rental company was a major chore and they refused to provide a midsize vehicle unless I paid extra! When I explained the terms of my reservation to the clerk, he pointed out with a smile....THAT'S HOW IT WORKS!!
I would have saved a lot of time, energy and money if I HADN'T USED HOTWIRE!!!
One more thing, I received a survey request via email from Hotwire however, if you have a complaint, the software will not accept your results. I can't believe they get away with this behaviour.!!!!