Fedex Ground - Bad Representatives
Customer Service and a Supervisor
MACON, GEORGIA -- 6/5/13 received a phone call, between Fedex and company sending my package, they left a message on my answering machine. I proceeded to call the Macon Ga. store to talk to a young lady that ask for my physical address, and she told me that my package would be delivered on 6/6/13, upon getting home from work, still no package, so I called the Macon Ga. store again, was told that they could not help me without a tracking number, which was never given to me, and for me to call 1-800-FEDEX, they also gave me the run-a-round, long story short, FEDEX workers had me calling from one office to the other because no one knew where my package was. Don't know what time my package arrived, I stay up until 11 PM, still no package. Awake the following morning to find my package sitting on the ground near my doorstep, after it had rain all night. About two yrs. ago FEDEX was suppose to deliver a modem from Windstream to my house.
When I called to check on it, I was told that it had been delivered to my home, when in fact it had been delivered to another address, told to me by the carrier, so Windstream told me to go and purchase one from BestBuy, and they reimburse me. I hope the next time that I have to have something delivered, that it can either come to my PO Box, or go through another CARRIER.