LA Fitness - Shockingly Rude Customer Service
Sales - Complaint
APPLE VALLEY, MINNESOTA -- I just got back from a (horrible) trip to the LA Fitness in Apple Valley. I recently paid for a membership to LA, yet was rudely denied the opportunity to add any more members to my guest pass. The one member that I previously had on my guest pass wasn't even allowed to join me today since Brian's (the sales rep) feelings were hurt that my friend supposedly hung up on him during a routine telemarketing call from LA Fitness (After he had been receiving daily calls from LA, and politely asked for more time to think about signing up for a membership). I was completely taken back by the way LA Fitness treated my friends and me.
I was embarrassed that I have been a part of the LA Fitness community, and I will gladly never be giving LA Fitness my business in the foreseeable future.
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