ACN Charges to port phone number
Customer Service - Complaint
GILBERT, ARIZONA -- Having been a representative and customer for the past 2 years, I can say that ACN not only provides very poor customer service, but nickels and dimes for all services they provide. It seems like they are so focused on money they have lost the understanding that the service they provide is not about them, it is about the customer.
After 2 years of having 3 video phones and 2 analog as well as the tech support, I have cancelled all services except for the tech support which is contracted out and is great. After fulfilling a 2 year contract for service, I receive a final bill to transfer or port my phone number. What a greedy company they have become.
Run, don't walk from them and the service, then lets see if they can maintain the revenues they are so worried about.