Chase - Customer Service/Admin
Bank/Legal - Complaint
SAN TAN VALLEY, ARIZONA -- Set up accounts for joint accounts. I double checked this a couple of times over the phone. My friend passed away and they said I was only the Power of Attorney and they froze the accounts. This screwed up bills I had to pay, everything!! The supervisor was rude, very rude and did nothing but tell me it was my problem and that I was going to have to get an attorney. I could not believe it!!! I had to pay an attorney 600.00 dollars to straighten things out because they LIED!!!!If you deal with this bank, make sure they put everything in writing, what ever they tell over the phone.
Don't believe a word they say!!You can bet they will never ever get my business, ever again and I will tell everyone my story.