Geek Squad - Tried using them to retrieve data from hard drive -- cost $150 for nothing! Total waste of money and time
EDISON, NEW JERSEY -- I brought my Mac in when my hard drive failed.
They told me they could retrieve all my files. They charged me $150 up front and never called me after they had the Computer for several days.
When I called they told me they could not get any data off the drive. That did not stop them from charging me ---- I would never recommend the Geek Squad service. I called the corporate offices of Best Buy and got no where.
No surprise that Best Buy is not doing well --- their service is awful. Avoid ever using the Geek Squad!!!!