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JC Limited Complaint - Abuse by debt collector

Review by Shaye on 2006-03-01
Hello.

I havent been on here in years, You guys helped me out with problems with NCO FInancial. The reason I am writing today is that a coworker of mine is having problems that is effecting my whole office.

Today, we get a phone call asking for my coworker. He is a " yard employee", therefore is unavailable to take personal calls. The debt collector, Mr Nelson, was told this by my office manager. He starts yelling at her insisting on the phone # for human resources. He kept arguing with her, til she finally hung up. He calls back and gets another coworker of mine and starts arguing with him about the same thing. Accusing us of hiding our coworker etc. This coworker hangs up on him. He then gets me when he calls back. He then complains about my other coworkers saying that WE are being rude and wants to talk to our manager. HE was told by the other coworkers that our manager is off site today. He was offered the #. Anyway, I told him that I heard the coversations, none of them were being rude to him. I also informed him that the tactics he was trying to use were completely illegal. He told me that he will continuously call all day to annoy us. I told him that the conversation was over and hung up on him. He then calls back and I answer and he goes... oh its YOU again.. very snotty. He asks again to talk to a manager. My office manager got on the phone and referred my branch manger's phone #. So he calls my branch manager.. argues somemore and even goes so far as to lie and say that one of my coworkers called him names. He must not got the answers he wanted, because he got ahold of my east coast regional manager and complained about us there too!

so anyway... after all this..

is there something we can do??? we should not have to endure this kind of abuse due to a coworker's debt. We offered to give him a message, that is all we can do. We should not have to endure this abuse and now get in trouble because this guy is on a powertrip?
\
We're not recorded (oooh do I wish we were)

help
Comments:12 Replies - Latest reply on 2006-03-03
Posted by DebtorBasher on 2006-03-01:
Hi Shaye...There's been obvious violations here...once a collector finds out calls can not be made to the work place (in this case when he was told he works in the field), they are to remove the number. Second, is harassment all the way through for continuing to call back to annoy. What I don't understand, is if in the first call he had asked for HR, why wasn't his call transfered to HR for them to deal with? It wasn't clear if they were available or not. If the customer decided to go foward with the violations here, although the calls were not recorded on your part...a record of the incoming calls can be pulled with the date and times he kept calling back...that's about all the proof your co-worker would need.
Posted by Shaye on 2006-03-01:
hi debtorbasher. Thank you for replying. The caller in question was given the phone # for the human resources department yesterday when he called the first time and again today when he called. Our Human resources department is in a different state. I work for a company that has small satelite offices all over the country. When my office manager told him he needed to call that #, he tried to lie and say that it was a wrong #, but our human resources dept was able to verify this person called yesterday. My office manager called them to warn of potential problems from this person.

I do have a question though. Why is he asking for the human resources department in the first place? Human resources cannot make an employee pay his bills. Just curious.

We were all pretty riled up in my office. To the point that none of us wanted to answer the phone. I work in a busy office and the tactics this person was trying to use was disruptive to our company trying to be able to do business and he was even told that by my office manager. He even called one of my male coworkers " Miss Secretary" . It's over 11 hours later and I'm still stressin and not looking forward to this same round of calls tommorow
Posted by DebtorBasher on 2006-03-01:
The only reason a collector would ask for Human Resource (as far as I know) would be only to verify employment. They can not disclose any thing to them that will let any 3rd party know that they are trying to collect on a debt. Another time I may contact Human Resource would be to get the direct extension of a person so I can reach them...but of course, If we're told not to call at work, then we have to remove the number and document the request for no POE calls.
Posted by Shaye on 2006-03-02:
Thats what I thought. ONce he got both the verification that he shouldnt be calling here, and he already verified employment, there should be no other reason to call us. It just kills me that he went so far to call our corporate office in illinois and then got ahold of my east coast manager in NY. He was trying so hard to get us into trouble, and he was the one harrassing us.
Posted by Mad Eye Moody on 2006-03-02:
(Drooling)
Posted by Mad Eye Moody on 2006-03-02:
Are you sure the agency he was calling from was called "JC Limited"?
Posted by Shaye on 2006-03-02:
I'm pretty sure it was.. thats what my office manager said he was.. or maybe it was the company he was representing
Posted by Shaye on 2006-03-02:
oh yeah.. and the guy called back again today and we transfered him to my branch manager. He was arguing with my branch manager telling him that he could call us how many times he likes etc. HE got transfered to his supervisor and the supervisor was worse than the initial guy. My boss has us logging when this person calls
Posted by DebtorBasher on 2006-03-02:
I'd love to know which NCO this is...Basher will CLOSE 'EM DOWN!!!
Posted by DebtorBasher on 2006-03-02:
( Patting Maddy's chin, cleaning his drool)
Posted by DebtorBasher on 2006-03-02:
Oh geez..Maddy get control, you've drooled all the way down your shirt.
Posted by Mad Eye Moody on 2006-03-03:
JC Limited is probably a subsidary of a bigger more well known 'fish'. That or they're a fly-by-night that found an old portfolio of non-workable paper that no one else would work. Either way...if you can get enough info to find them...a few people in addition to the guy that collector is actually looking for might want to talk to a lawyer - (who will tell you a lot of nice things that will put this whole situation in a better light for all involved...sans the collector.)

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