Hertz - Unbeliveable
Excutive Customer Service - Complaint
GLENDALE, ARIZONA -- My insurance company sent me to Hertz because my truck was in for insurance repairs. I use my truck for my business. I tow a 6 x 12 trailer. Hertz does not allow for towing unless you get written permission from Hertz. After talking daily with the Hertz Corp. the area manager comes back saying that the policy is in bendable. I'm sorry but if your policy states no unless your get written permission then the policy is bendable. The area managers are idiots. I now have to rent a truck from you haul out of pocket because the insurance company does not pay for rentals out of you haul. I can not wait to get my own truck back.