A&E Factory Service - Broke My Appliance and Then Refused to Repair
OCALA, FLORIDA -- Purchased an extended warranty through the maker of my appliance, who passed the repair onto A & E Factory Service. The machine was working, just not working 100%. Tech came out to look at it ordered parts, came back one week later, installed parts. When I tried to use the machine that evening it did not work at all. Tried to get ahold of A & E Factory Service but the best I could do was to book another appointment in 2 WEEKS. Tech came out again a claimed that the broken dishwasher was not there responsibility and they could fix it but that the repair fell outside of the warranty [he spent close to 1 hour on the phone with various parties to determine this] and I would have to pay for it. WTF!
I buy a warranty, the technician breaks the machine and then I have to pay for what the technician broke!
Terrible company ... avoid at all costs.