L.A. Fitness - Poor Management
Gym Mgr. - Complaint
FOLSOM, PENNSYLVANIA -- When a young man was "camped out" on a machine, playing with his phone, I asked to work in and reminded him that others were waiting and that common courtesy dictates that one leave the machine between reps, he became indignant and refused to get up saying "You're not getting the machine, I will stay on here as long as I want". When I spoke with the manager, he told me that he can't do anything about it, says everyone does it, and that he too "sits" on the equipment as long as he wants to.
Guess I was expecting too much. This same manager has done nothing about all the break ins in the locker rooms. When LA Fitness took over this location, they caused a great deal of confusion by not sharing correct information regarding the status of memberships, giving members different answers to the same questions, doing away with Silver Sneakers and making no attempt to retain those using the program, and giving conflicting stories regarding the future of the facility.
I will no longer be using this, or any other LA Fitness facility and in fact will give up the membership that I have had since 1978.