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Amtrak.com - No Bathrooms

Complaint
Review by judid007 on 2013-06-11
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
KLAMATH FALLS, OREGON -- My niece and I were on the coast starlight on June 7 2013 from Klamath Falls to Portland OR. On boarding the train we were informed that the bathrooms on our car were not working. There was no other car to be moved to as the train was full we were informed we would have to go up the stairs down to another car and go back downstairs to use the bathroom. This posed a very big problem as the reason we bought tickets for lower level was because we cannot navigate stairs, this was a very uncomfortable trip and on the return trip on sun June 9 we discovered the same car without working bathrooms was on the return trip. Luckily we weren't in that car. I was very disappointed with Amtrak as I have been riding this train since 1950 when it was the Shasta daylight.
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