Budget Car Rental - Customer Service Staff Does Not Know Any Things & Says She Cannot Do It
HARTFORD, CONNECTICUT -- I was charged 3 times in my Credit for TOLL. I haven't got any bills, so I called the customer service (800-404-8033)
I was asked for the Reservation confirmation number, but I have rented the car before 1 month. I have been renting on week ends, so I did nit keep track of my rental confirmation numbers.
Since I was not able to provide the Confirmation, the Staff said that "They cannot provide the bill details". They haven't sent any bills till today for charging 113$ on my card & when asked for details, the staff refused.
The staff did not know, whom to transfer to help me, as she herself does not the details. I have requested to get the details from her supervisor or co-worker, but she was nit ready to ask any one of them.
She spoiled my day.....so I would suggest not to go to Budget.