Uhaul - Over Charging Mileage
Rental Truck - Complaint
COLUMBUS, OHIO -- I prepaid for 40 miles. I moved on the same side of town and barely used the mileage I paid for. Upon return in which we only used a half of tank of gas I was charged an additional 193 miles. I did a claim and they reversed the charges and then sent another charge through my account two weeks later for 265.00. The manager Phil who was not there upon return stated he checked the odometer and nothing was wrong. So the charges stand.
I think it is very foul how the did me as a customer. When I called for assistance the customer services reps were rude including corporate office and offered no solution but to side with the manager. They don't have to worry about my business I don't trust them and I will surely spread the word of my experience.