I ave a customer for 10 15 years and lovd it until I wanted internet service. I had DSL you told me that dish was better and fast

Complaint
Review by lcmckenzie5 on 2013-06-11
Rating: StarStarStarStarStar
RALEIGH, NORTH CAROLINA -- I was misled about the internet compare to DSL /Dish having problems with it. I if I was told to except the speed of each I might of made a different choice. I was told Dish was better. called Dish tect and the had be run a speed test on the internet it was slow he said and was going to sent a tech out to check. Tech came was very nice and he told me I only had 5g which was a small amount that was the first time I was told about it. It is not as good s what I had. I committee to the 2yr. contact. but was not told about the difference. When I go to Facebook to run a video a 2 min. video it toke 4 to 8 min. to get through it starts then stops all through the video. The video was about how to hook up a alternator for my car.
So am I stuck with this or would you let me out of the 2yr. contract. I love everything Dish offers cause I have been with you for such a long time
also brought in other customer to you because of my a
past experience . HELP I need to go as high up who can HELP me.
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