Spirit Airlines - Aggressive and Rude Employee at Spirit Airline's Terminal
Airport Terminal - Complaint
FORT LAUDERDALE, FLORIDA -- I'm shaken by the way a woman was treated yesterday June 11, 2013 in the Spirit Airline terminal. She had a guide dog with all the required papers. The spirit employee was very rude and aggresive and insisted on the dog being put in a kennel. The flight had been canceled so she was making reservations for the next available flight and then leaving the airport. She was calm and not agressive. The police was called and they proceeded to treat her as a criminal. I have never, in my 60 years, seen such unwarranted brutality! Many of the passengers were recording the assault. I hope it gets in the news. I will never fly spirit and will recommend that no one I care about does.