Lowe's - Lousy Customer Service
PLANO, TEXAS -- 2013: Store 0665 Plano, Texas on several occasions when I have to return stuff, and am there to buy more stuff, the staff takes incoming phone calls causing us to wait, not just when 6 people are in line, but even just me! In the space of 2 minutes she took 3 calls lasting about 20 sec each, so basically I as a live customer in the store ready to purchase, is considered less important as 3 calls basically jump right in ahead of me. I will avoid shopping at lowes at all costs. Service sucks. Talking to in store management is like talking to zombies. No action. No understanding of customer service.