Starbucks Store # 18869 - Katherine Harraway Is Always a Pleasure and Has a Smile on Her Face.
CALABASAS, CALIFORNIA -- My husband and I came in one day and they were out of drip coffee. Katherine apologize and introduced us to the Clover machine and explained in detailed how it worked and stated that we would be very happy with this choice because we can pick any coffee flavor we wanted.
Kat was very excited about us being happy. Because of her I come in everyday. She is a pleasure. The other Barista's should take lessons from her. My only complaint is that you have Lead Supervisors that embarss your Barista's in front of customers.