Papa Murphys - Poor, Rude, Customer Service
TEMPLE, TEXAS -- Horrible customer service. My husband stopped in to pick up a cheese pizza for my son ; however when my husband asked for anchovies one of the workers said " what" ! " Nachos " !? ...at this point this particular employee and her so called supervisor start to laugh with each other at my husbands expense. When returning home my husband feels it is necessary to contact a manager or district manager concerning their poor customer service skills . I take it upon myself to call papa murphys with hopes to get a contact number for a manager or district manager; therefore when I made the call these particular employees answer the phone by asking " who's this " ? ....r you serious ? I'm wanting a managers number. The employees shuffle the phone back and forth between one another giving me the complete run around saying that if I had a complaint I could leave it with them .
At this point I'm completely frustrated with the whole situation; therefore I proceed to drive to the restaurant so that I could speak to a professional employee. I arrive to the restaurant only to encounter the same rude disrespectful brats that originally made my husband feel uncomfortable...couldn't blame the guy.
After meeting these girls I found only one of them to be the most frustrating employee to have to encounter..between the ridiculous faces, excuses for their behavior and poor customer service skills and not to mention the difficulty in getting a managers number I can definitely say that I truly believe that papa murphys has failed when teaching their employees how to be considerate and respectful towards their customers. And still no word from a manager; I am very disappointed with Papa Murphys.