Amazon.com - Have Not Received a Refund
Kindle Customer Service - Complaint
SEATTLE, WASHINGTON -- I return a Kindle in March 2013. Amazon. com acknowledge that I would receive a refund. However this has been a NIGHTMARE! Amazon has no sure way of refunding your money. They state they will refund it on your credit card only if it is valid. Nevertheless, it has been almost 3 months and they have not refunded my money yet. I have called Amazon. com so much until I know what they are going to say to me. I cannot believe they have such poor customer service.
Of course their customer service department apologies but they do nothing to get your money back to you. If you call Seattle, Washington to it's headquarters they give you the run around and pass you over to someone who cannot help you. It sad, one of the biggest company's around but one that does not have any ideal of what it means to have good customer service. I would love to get my money back but when that will happen, I don't know but I am not giving up that is why I am making a statement on your website. HELP, I need my money refunded.