Guardsman Furniture Warranty - False Promises With 5 Year Rug Protection Plan.
Rug Protection Department
ATLANTA, GEORGIA -- When we purchased our area oriental rug, we also purchased a Guardsman cleaning warranty that was supposed to get any and all stains out or they would replace your rug. Everytime Guardsman came out to clean a spot they would leave a discoloration on the rug which I was told would fade. Not only did the stain not fade, every additional dog stain in the same spots made the stains worse. The cycle continued with additional staining and additional cleaning attempts that left a mark.
Now Guardsman is telling me that the stains are were left for too long as they are only required to clean spots that occur and are reported within 5 days of the stain. The warranty is totally bogus and a rip off. DO NOT BUY A GUARDSMAN WARRANTY!!! IT IS A RIPOFF!