Bob's Discount Furniture - Goof Proof Scam!
Guardian - Complaint
MANCHESTER, CONNECTICUT -- Goof Proof is a scam. Haven't beat it yet but working on it.
Try 1 - Called to get spots removed from sofa. Because there was more than one it is not covered!
Try 2 - Called to report a rip in fabric just under seated area (Seams are NOT covered). The rip in the fabric was too large (greater than 6") which they called excessive and do not cover, Also, the rip was from general wear and tear so that is also not covered.
Try 3 - Reported a small accidental tear in one of the armrest (2-3"). I have been doing research now so know that when they asked how it happened you have to be very careful but have to answer. I am pretty sure you have to be sitting on the coach as well.
So not I finally got pasted the caller and have to email them pics of the damage and item that caused the damage. I will surely be denied after that but will let you know!